Reference

How dapurtoto Handles Your Personal Information

Your account data — including your registered details and wallet transaction records from DANA, OVO, or GoPay — is handled with clear purpose and kept only as long as necessary.

Account Data ProtectionWallet Transaction PrivacyYour Right to Access & DeleteCookie ControlsSecure Data Handling
dapurtoto How dapurtoto Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply consistent data handling practices across every account, whether you deposit via DANA, OVO, or GoPay. Below is a clear breakdown of the four areas that matter most to your privacy.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can clear or block cookies through your mobile browser settings at any time without losing your account.

Account Security

Your account is protected by password hashing and optional two-factor verification via OTP sent to your registered mobile number. We never store your wallet PIN or payment credentials on our servers.

Data Retention

We keep your account records for as long as your account is active and for a reasonable period after closure to handle any outstanding transaction queries. You may request early deletion by contacting support.

Requesting Changes

To update, export, or delete your personal data, contact our support team via live chat or email. We aim to process all data requests within a reasonable timeframe and will confirm once the action is complete.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is stored, want to correct inaccurate information, or need to request deletion of your account records, our support team handles these requests directly. Reach us through any of the channels below and we will respond as quickly as we can.

Live Chat Open the chat window from your account dashboard. Our team is available around the clock to handle data access and correction requests.
Email Support Send your data request to our support address. Include your registered account name and the wallet method you use — DANA, OVO, or GoPay — so we can locate your records quickly.
Account Settings Some data corrections, such as updating your contact number or linked wallet reference, can be made directly inside your account settings without contacting support.

Common Questions About Your Privacy on dapurtoto

These are the questions we hear most often about how personal data is handled. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the wallet identifier you use — such as your DANA, OVO, or GoPay account reference — to verify your identity and process transactions securely.

We do not sell your personal data. We may share limited information with payment processors like DANA, OVO, or GoPay only as needed to complete your transactions and verify your account.

We retain your records for a reasonable period after account closure to resolve any outstanding transaction queries. You can request earlier deletion by contacting our support team directly.

Yes. Contact us via live chat or email with your registered account details and we will compile and send you a summary of the personal data we hold on your account.

Send a deletion request through live chat or email. Include your registered name and the wallet method linked to your account. We will confirm once your data has been removed from our systems.

We use session and preference cookies. You can manage or clear these through your mobile browser settings. Blocking cookies may affect your login session but will not delete your account data.